We take great pride in the dedication of our team of brokers who are continually developing and enhancing their insurance skills, to deliver our valued clients with the most professional and personalised service in the market.
NIBA (National Insurance Brokers Association of Australia) have developed a "Code of Practice" that commits our members to
- high standards of customer service;
- a free and transparent complaints and compliance review process; and
- abide by any binding sanctions imposed on them under the Code for any breach.
“The insurance broking profession is about helping you to navigate the unavoidable complexities of insurance products and markets so you can appropriately manage the risks affecting you.”
David Wyner, President, 2013 – 2014, NIBA
Click here to find out how H2 Insurance Solutions ensures it's customer service is up to and beyond requirements.